You roll your ankle at netball, tweak your back lifting a box or wake up with a stiff neck. The first question is often the same: should I use ice or heat for an injury like this?
For a fresh injury, the short answer is: no heat for the first few days, and ice only briefly, if at all. Heat is for stiffness. The advice on ice has changed in recent years, and many people are still following the old rules. This guide explains when to use each, how to do it safely and when it’s time to see a physio.
For a new injury that is painful, swollen or bruised, such as a sprained ankle or a pulled muscle, skip the heat. Ice may help with pain in the first few hours. For stiffness or muscle tension that has built up over time, with no new swelling, heat is usually the better choice.
| Situation | Better choice |
| New sprain, strain or knock (first few hours) | Ice, briefly, for pain relief |
| New injury (first 72 hours) | No heat |
| Stiff, tight muscles with no recent injury | Heat |
| Ongoing neck or back stiffness | Heat |
| Not sure what the injury is | No heat, and get it checked |
Ice can be useful straight after a new soft tissue injury, such as a sprained ankle or a calf strain, mainly to ease pain. Healthify, New Zealand’s health information site, says that if you only use ice in the first few hours and for no longer than 10 to 15 minutes at a time, it may help with pain and swelling caused by bleeding from damaged blood vessels.
Keep each session to 10 to 15 minutes, and only use ice in the first few hours after the injury. If your injury is more than mild, ask your physio or GP for advice on whether ice suits your situation.
Ice is only one small part of early injury care. Healthify’s guidance for the first two to three days also includes:
If you’ve had surgery, follow the advice from your surgeon or physio about cooling and swelling management, as this may differ.
Heat may help with stiffness and muscle tension rather than new injuries. Many people find warmth helps muscles relax and makes it easier to start moving a stiff area.
Situations where heat may help include:
Avoid heat for the first 72 hours after a sprain or strain, because it can increase bleeding and swelling at the injury.
Healthify advises avoiding HARMS straight after an injury: heat, alcohol, running (or any exercise), massage and smoking. It specifically names hot packs and baths. KidsHealth NZ gives similar advice for children, saying to avoid heat packs, hot rubs and massaging the area in the 72 hours after an injury.
A common mistake is jumping into a hot shower or spa straight after a sports injury because it feels soothing. Hold off on the heat for a few days, until any swelling has settled.
For back pain, it depends on how the pain started.
If your back pain comes with numbness, pins and needles or pain travelling down your leg, get it checked rather than self-treating. If you have numbness around your groin or buttocks, or new problems controlling your bladder or bowel, seek urgent medical help.
Cold compression therapy gives steadier cooling than a standard ice pack, and it’s mainly used to manage swelling after surgery. A regular ice pack warms up quickly and needs constant refreezing, which makes consistent cooling hard to manage at home.
We offer cold compression therapy rental using the Cryo Unit from Victor Sports. It combines steady cooling with controlled compression and stays securely in place. Units are available for knees and shoulders at $195 per fortnight. Your physio can advise whether it suits your recovery and how to use it alongside your rehabilitation exercises.
See a physio if your injury isn’t improving within two days, or if it’s stopping you from moving normally. Book an assessment if:
If you think you may have broken a bone, or the injury is severe, see a doctor or visit an urgent care clinic first.
You don’t need a GP referral to see a physio, unless your health insurer requires one. If your injury was caused by an accident, we can lodge an ACC claim for you at your first appointment. Find out what to expect at your first physio appointment.
At Cairnhill Physiotherapy, we help Aucklanders recover from sprains, strains and sports injuries with one-on-one care and a clear plan. Our sports physiotherapy team will assess your injury, explain what’s going on, and show you how to manage it at home, including when to reach for ice or heat.
Book online or call 09 631 5991. We’re at 95 Mountain Road, Epsom, open Monday to Friday, 7am to 6pm, with free onsite parking.
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